Registration
You must complete the registration process in order to view your statement and make payments online. By registering, you instruct us to create a user identification file and a password for your Online Customer Information System account.

Password
You understand that your password and any other security codes are there for the protection of your information and the integrity of our system. It is your responsibility to see that your password and other security codes are not disclosed to unauthorized persons. If you believe your password or other security codes have been stolen, or may be used improperly, you must notify us or change your password using the link, Update Password.

Changes in Your Information
You agree to notify us about changes in your mailing, billing, or e-mail address or other information.

Use of Account Information:
We will not sell the information about your account to any third party. Your account information will only be used by us in these ways:

• To verify the existence of your services
• To communicate with you and handle requests by you
• To compile information about how our site is reached and used
• To compile research that does not identify you as an individual
• To contact you about other products or services offered by us
• To fulfill requests by you for information on other services

Payments
Online payments are posted to your account on the following business day. We are not responsible if the payment cannot be processed because of any one or more of the following:

• There are insufficient funds in your banking or financial institution account, or the payment would exceed your credit limit
• If payments are returned for any reason, your account is subject to an NSF charge
• Online Customer Information System is unavailable for technical reasons and you have been notified of the problem
• The existence of circumstances beyond the control of the company including fire, flood, storm, strikes or civil unrest

Security
You can make a payment or access account information with confidence knowing that our secure socket layer software (SSL) is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information so that it cannot be read as it travels over the Internet.

Additional Terms and Conditions
The Terms and Conditions are in addition to any other terms applicable to other of our websites. If you subscribe to other products or services offered through our websites, there may be other Terms and Conditions governing those products or services.

Reporting Problems or Questions
If you have questions, problems, or believe there has been an error in processing your request, you should notify us through the e-mail link provided on the Online Customer Information System page. Please include your account number (if applicable), the request involved, and the question or problem about which you are concerned. We will use reasonable efforts to resolve any actual error within thirty (30) days from the time we receive written notice.

Modifications
We reserve the right to change these terms and conditions without notification. You are responsible for regularly reviewing this agreement.